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PRIVACY POLICY

Last updated: March 22, 2025

INTRODUCTION

This Privacy Policy describes how LOUMY ROLLER SKATES ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.loumysworld.com (the "Site"). It applies to all users including visitors, customers, or other individuals whose data we may process.

We are committed to protecting your personal data and ensuring transparency in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

UPDATES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect operational, legal or regulatory changes. Updates will be posted on this page and, where required by law, we will notify you.

PERSONAL INFORMATION WE COLLECT

We collect the following types of personal data:

  • Contact information (name, email, phone number, address)

  • Order details (products purchased, billing and shipping information)

  • Account details (username, password, preferences)

  • Communication data (messages, emails, support requests)

  • Technical data (IP address, browser type, device info, usage data via cookies)

SOURCES OF DATA

We collect your data when you:

  • Place an order or create an account

  • Contact our customer support

  • Interact with our Site or advertisements

  • Use our services

We also receive data from:

  • Our service providers (e.g., Shopify, Stripe, PayPal)

  • Analytics tools and marketing platforms

HOW WE USE YOUR PERSONAL DATA

We process your personal data to:

  • Fulfill your orders and provide our services (Art. 6(1)(b) GDPR)

  • Communicate with you and provide support (Art. 6(1)(f) GDPR)

  • Manage your account and personalize your experience (Art. 6(1)(b) and (f) GDPR)

  • Send marketing communications, with your consent where required (Art. 6(1)(a) or (f) GDPR)

  • Detect and prevent fraud and abuse (Art. 6(1)(f) GDPR)

  • Comply with legal obligations (Art. 6(1)(c) GDPR)

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and offer personalized content and ads. Some cookies are essential for the operation of the Site.

You can manage cookie preferences via your browser settings. More information is available at: https://www.shopify.com/legal/cookies.

We respect Global Privacy Control (GPC) signals where legally required.

DISCLOSURE OF PERSONAL DATA

We may share your personal data with:

  • Service providers (e.g., Shopify, payment processors, logistics partners)

  • Marketing and advertising partners

  • Affiliates within our corporate group

  • Legal authorities when required by law

  • In the event of a business transfer (e.g., merger or acquisition)

INTERNATIONAL TRANSFERS

Your data may be transferred and processed outside your country, including to Canada and the United States. When doing so, we rely on standard contractual clauses or equivalent legal safeguards to protect your data.

DATA RETENTION

We retain your data for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your data.

YOUR RIGHTS UNDER THE GDPR

If you are located in the EEA, UK or Switzerland, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at: hello@loumysworld.com

CHILDREN'S PRIVACY

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us.

SECURITY MEASURES

We implement technical and organizational measures to protect your personal data. However, no system is entirely secure. Please avoid sending sensitive information via unsecured channels.

CONTACT

For any questions about this Privacy Policy or your personal data, you can reach us at:

Email:hello@loumysworld.com
Address: 36 Rue Keller, Paris, 75011, France

LOUMY ROLLER SKATES is the data controller for purposes of this policy.